Quality Monitoring
MynaVoice Evaluation - Easy and flexible Quality Monitoring tool
The MynaVoice Evaluation application is a value-added quality and efficiency monitoring solution. The system combines call recording with an evaluation function in a integrated solution that can play a major role in improving customer service in call centers of any size.
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Recording The application complements the CyberTech platform, the industry’s first open and secure recording solution that is designed using industry standards.
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Quality Monitoring MynaVoice Evaluation offers the most complete picture of every call to identify where and how performance can be improved. |
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Affordable By leveraging commercial off the shelf (COTS) hardware and customers’ existing network storage devices, unsurpassed functionality and reduces an organization’s total cost of ownership is provided. |
Features & Benefits
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