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CyberTech is one of the first companies to integrate with Mitel’s Secure Recording Connector as part of the Mitel MSA developer program. This new application ensures compatibility with existing Mitel PBXs and allows secure recording of IP extensions and Mitel Teleworker solution handsets with voice encryption activated. For more information see:
 http://www.mitel.com External link
 MSA Developers Program Partner External link

End-to-end encryption

The integrating of the CyberTech Recording Solutions with the Mitel Secure Connector has resulted in one of the world’s first totally secure recording solutions, enabling calls to be encrypted end-to-end including on-line storage and archiving.

This new CyberTech Solution overcomes the technical difficulties experienced by other call recording suppliers in legitimately monitoring data streams on port mirrored LAN switch ports. The Mitel Secure Recording Connector issues a licence key to the CyberTech system for every call, enabling recordings to be made without sacrificing the added security of voice encryption. This will be of particular benefit to organisations requiring enhanced levels of security such as banking, public safety, local government and contact centres.

Mitel compatibleCertified

CyberTech's certification testing process on Mitel's SRC v1 (Secure Recorder Connector) has been completed, resulting in listing in the Mitel Global Solutions Catalogue, see:

  www.mitel.com/gsc External link

For more information, visit these pages:

 Mitel GSC Company info External link
 Mitel GSC Product info External link

Tags

call recording , voice recording , communication recording , screen recording , optimised solutions , quality recording , speech analytics , workforce optimisation , call logging , voice logging