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Wittel announces strategic partnership with CyberTech International for Financial Markets in Brazil

Wittel and CyberTech join forces to offer voice recording solutions for the financial market in Brazil

logo WittelSão Paulo and Amsterdam, 20 OCTOBER 2010 – Wittel, a leading technology integrator for the corporate market, has formed a strategic partnership with CyberTech International. Wittel will offer the voice recording solutions of CyberTech for the financial sector in Brazil. This complements the offerings of solutions for the trading floor of its traditional partner, IPC Information Systems.

CyberTech is a recognised innovator of voice recording and monitoring applications that drive efficiencies in the capture, storage, retrieval and playback of voice, radio and data communications to support existing business processes. Working together with Wittel will enable both companies to provide advanced technology solutions for trader voice communications platforms as well as a single point of contact for better customer management and support.

The partnership evolved through the relationship between IPC and CyberTech. Sergio Camilo, sales vice-president of Wittel, commented: “A great advantage of Wittel is the capacity to integrate diverse technologies and solutions into applications with high added value. Our Professional Services staff are certified to work with IPC and CyberTech applications for the financial market”.

Frank Kuipers, Director Indirect Sales of CyberTech International, added: “Together with Wittel we will be able to provide unique solutions to the financial market in Brazil. Our global financial presence combined with the professional technical knowledge of Wittel is a great offering for our existing and new customer base”.

About Wittel
Wittel (http://www.wittel.com/) is a leading integrator of communications and relationship solutions, with a strong presence in the financial, wire line and wireless telecommunications, and third-party contact center service provider segments. Wittel also provides services, operational processes consulting, implementation of business intelligence, in addition to the implementation and maintenance of its solutions.

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call recording , voice recording , communication recording , screen recording , optimised solutions , quality recording , speech analytics , workforce optimisation , call logging , voice logging