News detail
CyberTech offers solutions for TETRA networks, dispatch and emergency call taking centres
LONDON, 21 April 2010 – CyberTech International will be once again exhibiting its latest voice recording offerings to the emergency service operators and other key industry organisations at BAPCO 2010 on 21st and 22nd April at Islington Design Centre, London.
CyberTech International is a recognised provider of innovative and mission critical multi-media Recording and Assessment Solutions for the Government, Industry, Transport & Utilities markets around the world. The offering of CyberTech, available for demonstration on stand no. 240 at BAPCO, encompasses recording solutions for TETRA networks, dispatch and emergency call taking centres. In addition, fixed and wireless Ambient Recording solutions have been developed around the specific needs of emergency services teams responding to major incidents.
CyberTech is constantly developing technology partnerships with key TETRA, command & control room and PBX suppliers, to provide fully integrated and certified solutions. The comprehensive offering of CyberTech is completed by effective products for the evaluation of call handling by agents as well as for the gathering and analysis of customer feedback and speech analytics.
Otto van Linden, the Managing Director of the Government, Industry, Transport & Utilities markets Business Unit of CyberTech, points out: “Our solutions are constantly developed as a real answer to the ever changing requirements of the emergency services. In the United Kingdom alone CyberTech has thousands of recording channels already implemented, with more than 35% of the UK’s Police Forces and over 80% of all Ambulance Service Trusts using the systems around the clock”.